OUR POLICIES

BOOKING POLICY

All full set eyelash appointments require a $50 deposit. If you no-show, cancel or reschedule your appointment less than six hours prior to your appointment you will lose your $50 deposit.

 

CANCELLATION POLICY

If you cancel or reschedule your appointment less than six hours prior to your appointment you will lose your deposit.

 

REFUND POLICY

Beatitude does not offer refunds. We provide a 3 day grace period for free touch-ups, if necessary, following a full set appointment. If at anytime within 3 days following your full set appointment you notice your lashes are less than satisfactory we will provide you with a free touch-up. After the third day, a $45 touch-up fee applies. Free touch-ups will not be honored in the following cases:

 

 

 

 

 

 

 

 

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If you haven’t washed your lashes (after the initial 24 hour period) as indicated in your aftercare instructions.

If you have applied mascara, strip lashes or cluster to your eyelash extensions.

If you are late to your free touch-up appointment

If you cancel or reschedule a free touch-up appointment less than 6 hours before the appointment time, or if you no-show for your appointment, you will no longer be eligible to receive a free grace period touch-up. 

We do not honor free touch-ups for clients with lashes from another establishment.